The Customer First
From the very beginning, U.S. Business Systems made it a priority to keep customers happy by providing the best service in the industry. As the company approaches its 30th Anniversary, service is still the core of the business and we are proud to have consistently delivered on our promise to the thousands of customers we now serve.
Core Values:
Provide superior customer service delivered with integrity.
Always act professionally with clients, vendors and employees.
Invest in yourself, continuously learn and grow.
Strive for your personal best.
Be a good citizen.
Provide superior customer service delivered with integrity.
Always act professionally with clients, vendors and employees.
Invest in yourself, continuously learn and grow.
Strive for your personal best.
Be a good citizen.
Mission Statement:
Meet the USBUS Family
Why I Come To Work:
- The People 95%
- The Coffee 20%
- Making the world a better place 100%
The Numbers below are 100% accurate.
Daily ND vs Michigan Debates
%
Time Spent Pranking
The Office (Tv show) References
Family Traditions
ANNUAL SB CUBS FAMILY PICNICS
CHILI COOKOFF
FANTASY FOOTBALL TEAMS
CHRISTMAS PARTY
MONTHLY FITNESS CHALLENGES
HUMP-DAY DONUTS
SUMMER DEPARTMENT COOKOUTS
PIZZA FRIDAYS
Executive team
Michael Kidd
President & CEO
Michael has over 30 years of experience in the industry across the Midwest. Since joining the USBUS team, he has grown the company through innovative ideas and a focus on the future of the industry. Mike strongly believes in investing in himself by learning as much as possible about anything he can get his hands on. Ask him anything Disney related and he’s sure to know the answer, as that is his family’s favorite vacation spot.
Caitlyn Miller
Technology Sales Manager
Caitlyn is a focused and energetic graduate from the Judd Leighton School of Business and Economics at Indiana University South Bend. She has been on the USBUS team for the past 4 years fulfilling several capacities in the sales/marketing department. Caitlyn is an exemplary example of our core values, always striving to provide superior customer service delivered with integrity. In her free time she works in her flower gardens, visits family, and spends time with her husband and 2 dogs.
Ron Hulett
I.T. Project Manager
Ron is one of the original founders of USBUS, along with his brother, Tim Hulett, and friend, Dan Foster. Today he oversees the direction of the IT department. He provides customers with solutions to better manage and secure data, documents, and devices. Ron is heavily involved with his church, community, and organizations like the Business Technology Association.
John Domka
Service Operations Manager
John supervises and coordinates the activities of the service technicians to ensure that our customers are taken care of in a timely manner. In his free time, John enjoys photography, exploring nature, attending concerts, target shooting, and golf. He is a member of Knights of Columbus and active in other church groups in the community.
Tabor Franco
Finance Manager
Tabor wears several hats in the company. He ensures the future of the company remains healthy, as head of finances. Additionally, he is the HR manager and assures that our employees are treated fairly, receive affordable benefits, and as a company, abide by the laws of the state. In his free time, he is very active in the community. He sits on the board for Habitat for Humanity of Elkhart County and volunteers with Pet Refuge of South Bend.
Mark Polomcak
Supplies Sales Manager
Mark has spent many years in this industry and still shows his passion of helping his customers first. His focus is to provide them with both OEM and compatible aftermarket supplies for their printers which produce exceptional results and reduce the customers expenses. Outside of work, he enjoys spending time with his family, cooking, eating, and when there is snow – snowmobiling.
Tim Hulett
Merket Development Manager
Tim is one of the original founders of USBUS which started in 1992. He has remained involved and dedicated to ensuring that USBUS is following through on the commitments that we made with our customers. In addition, he informs companies about other products and services that we offer that could possibly streamline the processes, increase efficiencies, and provide a better return. In his free time, he enjoys camping, hunting, fishing, boating, and snowmobiling. Tim serves on a School Foundation Board and donates his time to several non-profits every year.