“Connecting Values with Innovation”
We understand that there is a lot of concern on the impact of COVID-19 and how it will affect the services that US Business Systems provides to your organization and your business. We would like to share the actions we are taking during this difficult time.
Our priority is to protect the health and safety of our employees as well as the many people we interact with at our customer locations. It is important not to lose sight of how we can be of assistance to others during this demanding time.
US Business Systems has instituted several steps to ensure that we are timely in addressing the constantly changing impacts of the virus and accounting for local government actions that impact how we can support you. Our leadership team meets daily to make sure we are instituting practices that will maximize safety while minimizing business impact. We are also in constant contact with the many parties of our supply chain to continue to provide you with a steady flow of product.
We are leveraging the latest collaboration technologies and this has allowed us to continue to provide support regardless of location. Our investments in our technology infrastructure should provide you with as seamless a service experience as possible, including contingencies for remote support where on-site service is not required.
We will continue to look at ways to support our customers during this difficult time. Our Service Hotline and Customer Service functions are fully operational so you should not see any interruptions in support.
The impacts of this global pandemic are ever-changing. We remain committed to supporting your business with the best possible level of service, and through our business continuity plan and teams, we are taking all necessary actions to serve you while protecting our team members and customers during this trying time.
Please be safe and we look forward to working together in the coming weeks and months.