The Northern Indiana and Southwest Michigan Business Owner’s Guide To IT Support Services And Fees

What You Should Expect To Pay For IT Support For Your Small Business (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

Read This Guide and You’ll Discover:

  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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HIGHLY VALUED AND RELIABLE!

Our office equipment from U.S. Business Systems does everything for us, so it was a great purchase at a great price.  While we have only had a problem a couple of times with our machine in several years, your service is second to none. We can call with a question and receive immediate attention.  One time we required a technician and he came the same day.  We are also automatically shipped supplies.  We feel we are so valued as a customer and as a small non-profit that depends on this one piece of equipment, it is essential to our business.  Why would I use anyone else?  We are confident in US Business Systems products and services!

Cathi Garn Sturgis Area Chamber of Commerce

KNOWLEDGEABLE, ATTENTIVE & RESPONSIVE

The single biggest benefit for being with U.S. Business Systems is the customer service response and knowledge. When we purchased a new piece of equipment and had questions, Caitlyn was very quick to answer our questions and if she was unsure, she checked and called us back very quickly. Rick also was very helpful. When we have needed on-site service, a technician came here, and had our down equipment up and running perfect again in no time at all.  To us, response time is what is important, and US Business Systems is very responsive!

Marita Kreps Brown & Brown General Contractors, Inc.